Exchange and Return

Exchange Order takes approximately 3 business days from the date order is entered into our system. Order processing takes place from SUNDAY through THERSDAY .
Placing an Order
When you place an order through our website., you will receive an email from us to confirm the order has been made. This mail will contain the order number, along with other details concerning your order
In case of missing / incomplete information our customer service team member will contact you to complete the information.
Unfortunately, and without exception, we cannot accept returns on any skin care products that are more than 25‰ consumed. We reserve the right to make the determination of the amount consumed.
Due to public health regulations, without exception, we cannot accept any returns on any skin care, Shampoo or lipstick once they have been shipped, regardless of the amount consumed..
When items are purchased as a set, we can only accept returns of complete sets, not individual items.
If, for any reason you are not satisfied with a product, and within the guidelines above, return the product within 3 days of date of online purchase with your original receipt, and we’ll be happy to refund your purchase or send a replacement product.
All refunds are credited to the original pay method. No cash refunds.
Return shipping and express shipping fees are not refundable.
We are not responsible for packages lost or damaged in transit. We highly recommend you send your package via an insured and prepaid method. Include your packing slip and please let us know the reason for the return.
Send returns to:
Price Changes
Prices and availability are subject to change.